买家留言

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ID: 1207008194202512220003184154 买家: - 账号: MC
Hi there. Sorry for the damaged item. It takes around 2 weeks to send a replacement. Please confirm you can wait for it or just a refund if you need it urgently? Best Regards
AI分析: No vehicle information or SKU fitment data is provided, so compatibility cannot be assessed.
建议回复: Hi there, thanks for your message! To help confirm compatibility and process your request, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? On
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ID: 1207008194202512220003184095 买家: - 账号: RDBVII
Hi there. Thank you for your purchase. I just got notification from my warehouse guy that they could NOT find the last stock. And our new stock will not turn up in 2 months. I guess it is way too long for you to wait for it. We can cancel and issue full refund to you asap. Waiting for your confirm. Sorry for any inconvenience. Best Regards,
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is communicating about an inventory shortage and potential cancellation, not compatibility.
建议回复: Hi there, thank you for the update! Since this is regarding stock availability and not a compatibility question, we’re happy to proceed with cancellation and full refund as offered. Please let us know
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ID: 1207008194202512220003184065 买家: - 账号: TO
Hi there, We are unable to confirm via VIN. Do you have photos of your original one? Regards, KAKA Auto Parts
AI分析: No vehicle information (make, model, year, or engine) was provided in the buyer message, and no SKU fitment data is available to assess compatibility.
建议回复: Hi there, thanks for reaching out! To help confirm compatibility, could you please share your vehicle's make, model, year, and engine size (or VIN)? That way we can verify the part fits your car. Let
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ID: 1207008194202512220003184056 买家: - 账号: AR
Hi there, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused and are prioritizing a resolution. Our team has contacted the logistics provider to investigate the issue thoroughly. We’ll provide an update with our findings within 2-3 business days. If you have additional details to share, please reply directly. Thank you for your patience and understanding. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the pre-parsed vehicle info is empty, making compatibility assessment impossible.
建议回复: Hello, thank you for reaching out! To help confirm if this part fits your vehicle, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? We're happ
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ID: 1207008194202512220003184005 买家: - 账号: NXD
No worry. We have shipped this order to you.
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Thanks for your message! To confirm if this part fits your vehicle, could you please share your car's year, make, model, and engine (or VIN/OEM part number)? That way I can verify compatibility for yo
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ID: 1207008194202512220003184003 买家: - 账号: ZE
Ok, pls return it back to us for a refund.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to assess.
建议回复: Hi there! To help process your return and ensure the correct part was ordered, could you please share your vehicle's year, make, model, and engine (or VIN/OEM part number if available)? This will help
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ID: 1207008194202512220003183999 买家: - 账号: NXD
Dear Customer, Thank you for your prompt reply. We have initiated a refund for your purchase, which should be processed within 24 hours. Please check your original payment account. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hello, thank you for reaching out! To help confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? We're happy to verify compa
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ID: 1207008194202512220003183997 买家: - 账号: SAT
hi there, I am sorry to hear about it. Can you take a clear photo of the damage part of 2 items? Don't worry, we will solve it. In this case, do you want to resend or issue a refund? Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thanks for reaching out! To help us verify compatibility and assist with your request, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if availabl
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ID: 1207008194202512220003183995 买家: - 账号: ZE
Sorry, we don't support to pick up.
AI分析: No vehicle information or fitment data is provided in the buyer message or SKU metadata, making compatibility assessment impossible.
建议回复: Hi there! Thanks for reaching out. To confirm if this part fits your vehicle, could you please share your car's year, make, model, and engine (or VIN/OEM part number)? That way I can verify compatibil
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ID: 1207008194202512220003183993 买家: - 账号: AR
Ok, free to contact us if you have any questions.
AI分析: No vehicle information or fitment data is provided in the buyer message or SKU metadata, making compatibility impossible to determine.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? That way I can veri
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ID: 1207008194202512220003183985 买家: - 账号: AR
Hi there, We have refunded your money already. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the message appears to be about a refund, not a compatibility inquiry.
建议回复: Hi there, thanks for your message! It looks like this may be related to a refund rather than a compatibility question. If you'd like to confirm whether a part fits your vehicle, please share your car'
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ID: 1207008194202512220003183983 买家: - 账号: NXD
Dear Customer, Thank you for contacting us! We are sorry that you can not use the item. Can you send us some photos of items you received and your old one so that we can solve your problem more professional? And we also need the mark, model, year, engine, VIN number of your car. We will check for you. Waiting for your response. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hello, thank you for reaching out! To help us verify compatibility, could you please share your vehicle's make, model, year, engine size (e.g., 2.5L 4-cylinder), and ideally your VIN or OEM part numbe
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ID: 1207008194202512220003183973 买家: - 账号: NXD
YES
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's year, make, model, and engine (or VIN/OEM part number if available)? That way I can veri
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ID: 1207008194202512220003183971 买家: - 账号: NXD
LM Carrier: [Royal Mail] , LM tracking No.：[IW043727008GB], pls try to contact Royal Mail to pick up.
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer's query is about shipping logistics (Royal Mail pickup), not part compatibility.
建议回复: Hi there! Thanks for your message. It looks like your note is regarding shipping logistics — we'll follow up with Royal Mail to assist with the pickup. If you'd like to confirm whether this part fits
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ID: 1207008194202512220003183969 买家: - 账号: NXD
Sorry, we tried to deliver your parcel on 18-12-2025 but there didn't seem to be anyone in. To book a redelivery, please choose an option below. At this time we recommend you book a Redelivery. Download the Royal Mail App to book a Redelivery and see our revised opening hours for Customer Service Points. If collecting remember to check and bring the 'Something for you card' we left or, the equivalent SMS or email notification if you received one, and one of these forms of I.D.. For Channel Islands and Isle of Man please contact your postal service provider.
AI分析: No vehicle information was provided in the buyer message, and fitment data is unavailable. The message appears to be a Royal Mail delivery notification, not a compatibility inquiry.
建议回复: Hi there, thanks for your message — however, this looks like a Royal Mail delivery notification rather than a question about part compatibility. If you'd like to confirm whether this item fits your ve
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ID: 1207008194202512220003183963 买家: - 账号: AR
Hi there, I am sorry to hear about it. in this case, do you want to issue a refund or resend you a new one? Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata, making compatibility assessment impossible.
建议回复: Hi there, thanks for your message! To help us confirm compatibility and assist you best, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can v
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ID: 1207008194202512220003183960 买家: - 账号: RA
Hi there, We still need a video to show our product has installed our product on yours and a clear photo to show it.Because our supplier need this video. And then we can issue a refund to you. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi KAKA Auto Parts, thanks for your message! To help us verify compatibility and process your request, could you please share the make, model, year, and engine of the vehicle the part was intended for
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ID: 1207008194202512220003183944 买家: - 账号: CL
Hi there, Thank you for bringing this to our attention. We sincerely apologize for the inconvenience caused and are prioritizing a resolution. Our team has contacted the logistics provider to investigate the issue thoroughly. We’ll provide an update with our findings within 2-3 business days. If you have additional details to share, please reply directly. Thank you for your patience and understanding. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the pre-parsed vehicle info is empty, and the message appears to be a logistics/apology template rather than a compatibility inqu
建议回复: Hello, thank you for your message! It looks like this may be related to an order update or logistics concern rather than a part compatibility question. Could you please clarify your vehicle details (m
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ID: 1207008194202512220003183942 买家: - 账号: XD
Dear Customer, Thank you for your prompt reply. We have initiated a refund for your purchase, which should be processed within 24 hours. Please check your original payment account. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hello, thank you for reaching out! To help confirm if this part fits your vehicle, could you please share your vehicle's year, make, model, and engine (or VIN/OEM part number)? We're happy to verify c
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ID: 1207008194202512220003183924 买家: - 账号: AB
Hi there, Pls return it back to us and then we will issue a refund and postage to you. Here is my return details: OC Return Center（001432）  9 Mosrael Place  Rowville ,VIC ,3178  +61 (39 0881376) Plz do remember to put the OC Return Center（001432) on the box, and your order number: AB-19-13796-83990 on the box, or our warehouse guy won't accept any returns with NO center no on. Please update me the tracking number once you return it. Best Regards    
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is requesting a return and refund, not asking about part compatibility.
建议回复: Hi there, thanks for your message. We've noted your return instructions and will process the return shortly. Please allow 1–2 business days for us to dispatch the item with the required OC Return Cent
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ID: 1207008194202512220003183920 买家: - 账号: CL
Hi there, I am sorry to hear about it. We will resend you a new one and update you tracking number later. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata; compatibility cannot be assessed.
建议回复: Hi there, thanks for reaching out! To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can ensure the part fits correctl
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ID: 1207008194202512220003183899 买家: - 账号: AB
Sorry, we don't support to pick up.
AI分析: No vehicle information or fitment data is provided in the buyer message or SKU metadata, making compatibility assessment impossible.
建议回复: Hi there! To confirm if this part fits your vehicle, could you please share your car's year, make, model, and engine (or VIN/OEM part number)? That way I can verify compatibility for you right away!
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ID: 1207008194202512220003183897 买家: - 账号: CL
Hi there, I guess that you order wrong item. Our item is for 13AV604G671 , 13AT604G671 , 13AP604H671 , 13AC762F308, 13AT604G671 , 13AU604G671 , 13AX90YT001 , 13AP90YS371. In this case, we will issue a refund to you and you no need to return it back to us. Regards, KAKA Auto Parts
AI分析: The buyer provided OEM part numbers (e.g., 13AV604G671, 13AT604G671) but no vehicle details (make/model/year/engine), and the SKU and fitment data are unavailable. Compatibility cannot be verified wit
建议回复: Hi there, thanks for your message! To help confirm compatibility and assist with next steps, could you please share your vehicle's make, model, year, and engine (or VIN)? That way we can verify if thi
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ID: 1207008194202512220003183884 买家: - 账号: XD
Hi there, Sorry, our supplier don't have item for yours. So pls return it back to us and we will issue a refund to you. Here is my return details: OC Return Center（001432）  9 Mosrael Place  Rowville ,VIC ,3178  +61 (39 0881376) Plz do remember to put the OC Return Center（001432) on the box, and your order number: XD-09-13976-69813 on the box, or our warehouse guy won't accept any returns with NO center no on. Please update me the tracking number once you return it. Best Regards    
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is initiating a return due to supplier unavailability, not a compatibility issue.
建议回复: Hi there, thanks for your message. Since no vehicle details were provided and the return is due to item unavailability (not compatibility), we’ll process your refund as requested once we receive the r
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ID: 1207008194202512220003183871 买家: - 账号: CL
Hi there, Thank you for contacting us! Could you please provide the mark, model, year, engine, VIN number of your car? We will check for you. Waiting for your response. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided; compatibility cannot be determined without make, model, year, engine, or VIN.
建议回复: Hi there! Thanks for reaching out. To confirm compatibility, could you please share your vehicle's make, model, year, engine size (e.g., 2.5L 4-cylinder), and ideally your VIN? That way we can verify
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ID: 1207008194202512220003183858 买家: - 账号: AB
We have already issued a refund to your original payment account, pls check it again.
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer's query appears to be about a refund, not part compatibility.
建议回复: Hi there! It looks like your message is regarding a refund — thank you for confirming. If you'd like help checking part compatibility for a future order, just let us know your vehicle's make, model, y
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ID: 1207008194202512220003183851 买家: - 账号: AB
We have refunded your money, have you received it?
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there! It looks like your message is about a refund rather than part compatibility — could you please clarify if you'd like help confirming whether this part fits your vehicle? If so, sharing your
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ID: 1207008194202512220003183848 买家: - 账号: AU
Great! Glad that you receive it.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? That way I can veri
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ID: 1207008194202512220003183842 买家: - 账号: AB
We have shipped it. And sorry, we don't support to pick up. Pls wait it patiently.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way, we can verify compatib
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ID: 1207008194202512220003183840 买家: - 账号: CL
Will do.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Thanks for your message! To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? That way I can verify the part fits your c
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ID: 1207008194202512220003183838 买家: - 账号: RDBVIII
Sorry the order have been posted. Could you please refuse to sign for the parcel?
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there! Thanks for your message. To help confirm compatibility, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can verify the part is right
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ID: 1207008194202512220003183836 买家: - 账号: XD
Great! Thank you for updating. Glad that you receive it.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? That way I can veri
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ID: 1207008194202512220003183832 买家: - 账号: RDBVII
Hi Jamie. Item location is in China,it takes around 2 weeks for delivery to yoyur address. Best Regards
AI分析: No vehicle information (make, model, year, or engine) was provided by the buyer, and no fitment data or SKU details are available to assess compatibility.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine size (or VIN/OEM part number if available)? That way I can
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ID: 1207008194202512220003183830 买家: - 账号: XD
Hi there, Thank you for contacting us! Could you please provide the mark, model, year, engine, VIN number of your car? We will check for you. Waiting for your response. Regards, KAKA Auto Parts
AI分析: No vehicle information was provided in the buyer message, and no SKU fitment data is available to determine compatibility.
建议回复: Hi there, thank you for your message! To confirm compatibility, could you please share your vehicle's make, model, year, engine size (e.g., 2.5L 4-cylinder), and ideally your VIN or OEM part number? T
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ID: 1207008194202512220003183828 买家: - 账号: XD
hi there, Do you have a email address? We will contact our supplier to send you a PDF booklet. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hello KAKA Auto Parts, thank you for reaching out! To help confirm part compatibility, could you please share the vehicle details (make, model, year, and engine) or the OEM part number? We're happy to
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ID: 1207008194202512220003183826 买家: - 账号: AB
Ok, we have shipped it. Estimated delivery date shown to buyer: 29 Dec 2025 - 5 Jan 2026
AI分析: No vehicle information or fitment data is available to assess compatibility.
建议回复: Thanks for your message! To confirm compatibility, could you please share your vehicle's year, make, model, and engine (or OEM part number/VIN)? That way I can verify this part fits your car. 😊
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ID: 1207008194202512220003183824 买家: - 账号: AB
Hi there, Thank you for contacting us! I just got notification from my warehouse guy that they could not find the last stock, and our new stock will turn up about a week. Would you mind waiting for it? It will take 5-10 business days to arrive your address. Or do you want to cancel it? Sorry for the inconvenience for you. Please reply within 2 days with your choice. If no response, we'll ship it as planned. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer did not specify their vehicle details, and the SKU and fitment are unknown.
建议回复: Hi there, thanks for your message! To ensure the part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? Once we have that, we’ll
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ID: 1207008194202512220003183822 买家: - 账号: CL
Hi there, What model is about your mower? Our length is 91" X 5/8". Regards, KAKA Auto Parts
AI分析: The message refers to a mower (likely a lawn mower or ride-on mower), not an automotive vehicle, and provides dimensional specs (91" x 5/8") rather than vehicle identification. No make, model, year, o
建议回复: Hi there — thanks for reaching out! Could you please clarify if you're inquiring about a lawn mower part or an automotive part? If it's automotive, sharing your vehicle's make, model, year, and OEM pa
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ID: 1207008194202512220003183811 买家: - 账号: MC
Sorry we dont have the correct one for your model.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there! Thanks for reaching out. To help confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? That way, I ca
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ID: 1207008194202512220003183808 买家: - 账号: MC
Thank you for your purchase. Here is the tracking number: 36QT6128147101000931507 Australia post. Hope everything all good. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer did not specify their vehicle details or ask a compatibility question — this appears to be a shipping confirmation foll
建议回复: Hi there, thanks for your message! It looks like this is a shipping confirmation rather than a compatibility inquiry. If you'd like to confirm whether this part fits your vehicle, please let us know y
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ID: 1207008194202512220003183806 买家: - 账号: MC
Hi there. Sorry for the faulty item. It will take around 2 weeks for delivery due to Christmas holiday. Please confirm you can wait for it or just a refund? Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thank you for your message! To help confirm compatibility and assist with your request, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if availab
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ID: 1207008194202512220003183804 买家: - 账号: MC
What's your modeld details please?
AI分析: No vehicle information was provided by the buyer, and no fitment data or SKU details are available to assess compatibility.
建议回复: Hi there! Could you please share your vehicle's make, model, year, and engine (if known)? That way I can confirm if this part fits your car. Alternatively, your OEM part number or VIN would help me ve
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ID: 1207008194202512220003183802 买家: - 账号: MC
Yes,sorry the image of the vehicel is not for the same model.
AI分析: No vehicle information (make, model, year, or engine) was provided in the message, and fitment data is unavailable. The buyer mentions an image that's not for the same model, indicating potential conf
建议回复: Hi there! Thanks for your message. To confirm compatibility, could you please share your vehicle's make, model, year, and engine size (or VIN/OEM part number if available)? That way I can verify the p
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ID: 1207008194202512220003183800 买家: - 账号: AG
Hi mate. Sorry my warehouse guy searched for the last stock but no luck. We will have new arrivals in around 2 weeks. Do you prefer to wait for it or cancel the order? Sorry for the delay. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; compatibility cannot be assessed.
建议回复: Hi there, thanks for your message! To help confirm compatibility and assist with your order, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)?
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ID: 1207008194202512220003183798 买家: - 账号: RDBVII
What's thhe part number of your original part?
AI分析: No vehicle information or fitment data is provided, and the SKU is unknown. Compatibility cannot be determined without make/model/year/engine or OEM part number/VIN.
建议回复: Hi there! To confirm compatibility and locate the correct original part number, could you please share your vehicle's year, make, model, and engine (e.g., '2018 Honda Civic 2.0L')? Alternatively, your
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ID: 1207008194202512220003183796 买家: - 账号: RDB
Hi Rob. Sorry my warehouse guy searched for the last stock but no luck. We will have new arrivals in around 2 weeks. Do you prefer to wait for it or cancel the order? Sorry for the delay. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, so compatibility cannot be assessed.
建议回复: Hi there, thanks for your message! To help confirm compatibility and assist with your order, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)?
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ID: 1207008194202512220003183794 买家: - 账号: MC
Sorry it takes more than 10 days for delivery recently.
AI分析: No vehicle information or fitment data is provided in the message or SKU metadata, making compatibility assessment impossible.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way I can verify compatibil
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ID: 1207008194202512220003183792 买家: - 账号: RDBVIII
Sorry it takes more than 10 days for delivery recently.
AI分析: No vehicle information or SKU fitment data is provided, so compatibility cannot be assessed.
建议回复: Thanks for your message! To help confirm if this part fits your vehicle, could you please share your car's year, make, model, and engine (or VIN/OEM part number)? That way I can verify compatibility r
不确定 待处理
ID: 1207008194202512220003183790 买家: - 账号: RDB
Hi there. Sorry for any delay. The parcel is still in transit. It should turn up in 3 days. Could you please wait extra days for it? Best Regards
AI分析: No vehicle information or SKU/fitment data is provided in the message; the buyer is only requesting additional transit time.
建议回复: Hi there, thanks for the update! We're happy to wait a few more days for your parcel to arrive. Please don't hesitate to reach out if you need further assistance once it's delivered. Best regards!
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ID: 1207008194202512220003183788 买家: - 账号: RDB
Hi there. Here is my return address: OC Return Center 304196 9 Mosrael Place Rowville ,VIC ,3178 ,Australia +61 (39 0881376) Please update me the tracking number once you return it. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is requesting a return tracking number, not confirming compatibility.
建议回复: Hi there, thanks for your message! This appears to be a request regarding a return and tracking number. Could you please confirm the order number or item details so we can assist you promptly? Also, i
不确定 待处理
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