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ID: 1207008194202601220003216236 买家: - 账号: RDB
Hi. Sorry i missed out your previous messge. Could you please return it back for a full refund if it doesn't fit? Here is my return address: OC Return Center 304196 9 Mosrael Place Rowville ,VIC ,3178 ,Australia +61 (39 0881376) Please update me the tracking number once you return it. Best Regards
AI分析: No vehicle information (make, model, year, engine) was provided by the buyer, and no fitment data or SKU details are available to assess compatibility.
建议回复: Hi there, thanks for your message! To help confirm if this part is compatible with your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)?
不确定 待处理
ID: 1207008194202601220003216232 买家: - 账号: RDB
Thank you for waiting for it. Here is the latest updates: Item processed at sorting facility,at BRISBANE QLD,on Thu 22 Jan, 12.10pm EXPECTED ARRIVAL Tue 27 – Thu 29 Jan Please keep an eye on it. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is only sharing shipping tracking updates.
建议回复: Hi there, thanks for the update — glad to hear your item is on its way! Since no vehicle details were included, please feel free to share your car's make, model, year, and engine (or OEM part number/V
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ID: 1207008194202601220003216225 买家: - 账号: RDB
Yes,professional programming is required.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Thanks for your message! To confirm compatibility, could you please share your vehicle's year, make, model, and engine size (or VIN/OEM part number)? That way I can verify the part fits your car corre
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ID: 1207008194202601220003216222 买家: - 账号: MC
No need to return it. Thank you for your understanding. Best Regards
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Thank you for your message! To help confirm if this part is compatible with your vehicle, could you please share your car's make, model, year, and engine (or OEM part number/VIN)? I'm happy to assist!
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ID: 1207008194202601220003216212 买家: - 账号: RDBVIII
Hi there. Thank you for all the details. It seems my supplier sent us a wrong batch. We will have to issue full refund to you. Hope you can source a correct one from somewhere. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thanks for your message! To help ensure you get the correct part, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can verify compati
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ID: 1207008194202601220003216210 买家: - 账号: MC
Thank you for your understanding. Have a good day. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata, making compatibility impossible to determine.
建议回复: Thank you for your kind message! To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or OEM part number/VIN)? I'm happy to help verify compatibi
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ID: 1207008194202601220003216206 买家: - 账号: RDBVIII
Hi. It is Suitable for 108-7192. Please check all the measurement details in the description. Best Regards
AI分析: No vehicle information (make, model, year, engine) was provided by the buyer, and no fitment data or SKU details are available to verify compatibility. The reference '108-7192' appears to be a part nu
建议回复: Hello, thank you for your message! To confirm compatibility, could you please share your vehicle's make, model, year, and engine size? Alternatively, if you have your OEM part number or VIN, that woul
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ID: 1207008194202601220003216197 买家: - 账号: RDB
Hi there. Item is same as ad. And the order have been posted. Hope everything all good. Best Regards
AI分析: No vehicle information or fitment data is provided in the message or SKU metadata, making compatibility impossible to verify.
建议回复: Hi there! Thanks for your message — glad to hear the item matches the ad and has shipped. To confirm compatibility with your vehicle, could you please share your car's make, model, year, and engine (o
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ID: 1207008194202601220003216193 买家: - 账号: NXD
Dear Customer, Thank you for your prompt reply. We have initiated a refund for your purchase, which should be processed within 24 hours. Please check your original payment account. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer's vehicle details are empty, and compatibility cannot be assessed.
建议回复: Hello, thank you for reaching out! To help confirm compatibility, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? We're happy to verify the part for you.
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ID: 1207008194202601220003216191 买家: - 账号: MC
Hi Shane. Sorry to hear that it doesn't fit. How about $15 as partial refund and save you the postage and time to return it? Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to assess. The buyer's message references a prior fitment issue but does not specify the vehicle or part details
建议回复: Hi there, thanks for your message! To help us resolve this quickly, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? That way we can verify co
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ID: 1207008194202601220003216188 买家: - 账号: MC
Hi there. It needs to match the part number in the description. Please check it. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to verify.
建议回复: Hi there! Thanks for your message. To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or trim), along with the OEM part number or VIN? That way I can double
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ID: 1207008194202601220003216186 买家: - 账号: AG
Hi there. It doesn't fit for your model. We will cancel the order and issue full refund to you. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to verify.
建议回复: Hi there, thanks for reaching out! To help us confirm compatibility and assist you better, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? We're happy to
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ID: 1207008194202601220003216183 买家: - 账号: XD
Hi there, Great news! Our supplier can send one idler bearing. The total price, including postage, is $13.99. If you’d like to proceed, we will send you a PayPal payment request to complete the order. Let us know if you have any questions! Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata, making compatibility impossible to verify.
建议回复: Hi there, thanks for your message! To confirm if this idler bearing is compatible with your vehicle, could you please share your car's make, model, year, and engine size (or VIN/OEM part number if ava
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ID: 1207008194202601220003216181 买家: - 账号: RDBVIII
Sorry we dont have the other one.
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Hi there! Could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? That way I can confirm whether this part is compatible with your car. Thanks!
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ID: 1207008194202601220003216179 买家: - 账号: MC
Hi there. Sorry the parcel must lost in transit. No updates since 5th,Jan. We will have to issue full refund to you. Sorry for the inconvenience. Best Regards
AI分析: The buyer's message is about a lost parcel and refund request; no vehicle information or compatibility question is present.
建议回复: Hi there, thank you for your message. We're sorry to hear the parcel hasn't been updated since January 5th — we'll initiate a full refund right away. No action is needed on your end. Let us know if yo
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ID: 1207008194202601220003216167 买家: - 账号: XD
Hi there, Sorry, we don't have them. Regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thanks for your message! To help determine if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? We're happy to assist onc
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ID: 1207008194202601220003216165 买家: - 账号: AI
Hola, gracias por tu respuesta. Procederemos a procesar el reembolso y puedes quedártelo.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: ¡Hola! Gracias por tu mensaje. Para ayudarte mejor con la compatibilidad del artículo, ¿podrías compartirnos el año, marca, modelo y motor de tu vehículo? También puedes enviarnos el número de parte O
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ID: 1207008194202601220003216157 买家: - 账号: CL
Great! Thank you for your reply. Have a good day!
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: You're very welcome! 😊 To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? I'm happy to help verify compatibility!
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ID: 1207008194202601220003216154 买家: - 账号: CL
Hi there, Just to confirm, this item does not fit your exact model. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there, thanks for reaching out! To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number)? That way I can verify the fitment for you. Be
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ID: 1207008194202601220003216152 买家: - 账号: AG
Unfortunately not.
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Thanks for your message! To help confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? I'm happy to check for y
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ID: 1207008194202601220003216150 买家: - 账号: MC
It says your parcel haave been delivered. Is everything all good? Best Regards
AI分析: No vehicle information or SKU fitment data is provided, so compatibility cannot be assessed.
建议回复: Hi there! Thanks for your message — we're glad to hear the parcel has been delivered. Since no vehicle details were included, we can't confirm compatibility at this time. If you'd like us to verify fi
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ID: 1207008194202601220003216147 买家: - 账号: RDBVIII
Sorry it doesn't seem to fit for your model. Hope you can source one from somewhere. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there, thanks for your message! Could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? That way I can verify compatibility and help source the co
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ID: 1207008194202601220003216144 买家: - 账号: RDBVII
Thank you for your reply. We will refund GBP5 to you through original transaction. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata; compatibility cannot be assessed.
建议回复: Thank you for your message! To help confirm compatibility, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can verify the part fits your car.
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ID: 1207008194202601220003216140 买家: - 账号: RDB
Yes,it is aa black one.
AI分析: No vehicle information (make, model, year, or engine) was provided in the message, and no fitment data or SKU details are available to assess compatibility.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or trim/VIN if available)? That way I can verify compatib
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ID: 1207008194202601220003216138 买家: - 账号: RA
Hi there, It appears you may have ordered the wrong item. The product you received matches the listing description. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thanks for reaching out! To help confirm compatibility, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number if available)? That way we can verify the
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ID: 1207008194202601220003216136 买家: - 账号: RDBVIII
Hi there. Sorry for any delay. The parcel is in transit. It says with your order: Estimated delivery date shown to buyer: 22 Jan 2026 - 29 Jan 2026 Could you please wait extra days for it? We will make sure you receive it by latest delivery date. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is only addressing shipping timing, not compatibility.
建议回复: Hi there, thanks for your message! Since this inquiry is about delivery timing and no vehicle details were provided, we’re happy to confirm your order is on its way as scheduled. If you’d like to veri
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ID: 1207008194202601220003216132 买家: - 账号: CL
Hi there, Our item is for both automatic and manual transmissions. Can you send us some photos of items you received and your old one so that we can solve your problem more professional? And we also need the mark, model, year, engine, VIN number of your car. We will contact our supplier to check for you. Waiting for your response. Regards, KAKA Auto Parts
AI分析: No vehicle information (make, model, year, engine) or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there, thanks for reaching out! To help us verify compatibility and assist you accurately, could you please share your vehicle's make, model, year, engine size (e.g., 2.5L 4-cylinder), and ideally
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ID: 1207008194202601220003216086 买家: - 账号: RDBVIII
Hi there. Sorry for the confusion. Please check attached phhoto for the actual one. Best Regards
AI分析: No vehicle information or SKU fitment data is available; the buyer referenced an attached photo but no image was provided in this context.
建议回复: Hi there, thanks for your message! To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or trim), or provide the OEM part number or VIN? Unfortunately, we did
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ID: 1207008194202601220003216084 买家: - 账号: RDB
No worries.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Thanks for your message! To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? I'm happy to help verify fitm
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ID: 1207008194202601220003216082 买家: - 账号: CL
Hi there, We cannot guarantee delivery for tomorrow. The estimated delivery date for your order is between January 23 and January 29, 2026. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hello! Thanks for reaching out. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number if available)? That way, I can verify
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ID: 1207008194202601220003216080 买家: - 账号: GO
We will ship it asap.
AI分析: No vehicle information or fitment data is provided in the buyer message or SKU metadata, making compatibility impossible to determine.
建议回复: Hi there! To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way, we can verify compatibility before shipping. Th
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ID: 1207008194202601220003216070 买家: - 账号: CL
Hi there, The package includes 2 × Front Lower Control Arms, exactly as shown in our listing. Best regards, KAKA Auto Parts
AI分析: No vehicle information was provided by the buyer, and no fitment data or SKU details are available to assess compatibility.
建议回复: Hi there, thanks for your message! To confirm compatibility, could you please share your vehicle's year, make, model, and engine (or VIN/OEM part number if available)? That way we can verify the contr
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ID: 1207008194202601220003216068 买家: - 账号: XD
Hi there, I am sorry that due to limited stock availability in a single warehouse, your order was shipped in two parcels from different warehouses on 19th for faster fulfillment. Here is another tracking number, which is still on its way to your address.  36CCP526226001000931501 via Aus post. It will take 2-4 days to arrive your address. We sincerely apologize for any inconvenience this may cause and truly appreciate your understanding. If you have any questions, feel free to reach out. Best regards, KAKA Auto Parts
AI分析: No vehicle information (make, model, year, engine) was provided in the buyer message, and no SKU or fitment data is available to assess compatibility.
建议回复: Hi there, thanks for your message! To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine/trim? Alternatively, your OEM part number or VIN would hel
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ID: 1207008194202601220003216066 买家: - 账号: RDB
Hi, We can offer $2 as discount. Please note that it doesn't include postage. Best Regards
AI分析: No vehicle information or SKU fitment data is provided, making compatibility assessment impossible.
建议回复: Hi there! Thanks for your message. To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way I can verify compatibil
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ID: 1207008194202601220003216061 买家: - 账号: MC
Hi. Here is the new tracking number: 9214490401712470248353 USPS Delivery address: Paul Lionel,8274 NW 14th Street, BSL 2260, Doral, Florida, 33126. Please keep an eye on it. Best Regards
AI分析: No vehicle information (make, model, year, or engine) was provided in the message, and no SKU or fitment data is available to assess compatibility.
建议回复: Hi there! Thanks for sharing the tracking number — we'll keep an eye on the shipment for you. To ensure your part fits correctly, could you please confirm your vehicle's make, model, year, and engine
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ID: 1207008194202601220003216049 买家: - 账号: MC
Hi there. Sorry for my late reply. We deceided to issue full refund to you for the faulty item. No need to return it. Sorry for the inconvenience. Best Regards
AI分析: No vehicle information or SKU fitment data is provided; the message concerns a refund for a faulty item, not compatibility verification.
建议回复: Hi there, thank you for your message and for issuing the full refund — we truly appreciate your understanding. If you'd like to order a replacement or need assistance with a future purchase, feel free
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ID: 1207008194202601220003216037 买家: - 账号: CL
Hi there, I'm sorry to hear about the issue. As we currently don't have enough stock to send a replacement, would it be acceptable if we issue you a partial refund of $94 as compensation? Looking forward to your reply. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer's inquiry appears to be about a refund, not compatibility.
建议回复: Hi there, thanks for reaching out! It looks like your message relates to a refund request rather than part compatibility. Could you please confirm your vehicle details (year, make, model, and engine)
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ID: 1207008194202601220003216027 买家: - 账号: AB
Hi Wendy, We are unable to fully verify your VIN (WDD24622J086759) as it appears to be missing 2 digits. Based on the vehicle details you provided (2012 B180, 1.6 litre), this part is listed as compatible. Could you please confirm your complete VIN so we can double-check the fitment? Best regards, KAKA Auto Parts
details you provided (2012 B180, 1.6 litre), this part is li 2012 Mercedes-Benz B-Class
AI分析: The buyer's VIN is incomplete (15 digits instead of 17), and no SKU-level fitment data is available to confirm compatibility. While the vehicle details (2012 Mercedes-Benz B180, 1.6L) are provided, 'B
建议回复: Hi there, thanks for your message! To ensure perfect compatibility, we'd need your full 17-digit VIN (the one you shared is missing 2 characters). Alternatively, if you have your OEM part number or ca
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ID: 1207008194202601220003216020 买家: - 账号: CL
Dear Customer, Thank you for contacting us. According to the tracking information, your parcel was delivered on the 22nd. The tracking number is NEXAU1030801040YQ (carrier: PFL). If you are unable to locate it, we recommend checking with your family or neighbors to see if they might have accepted it on your behalf. Please let us know if you have any further questions. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; this appears to be a delivery confirmation, not a compatibility inquiry.
建议回复: Hello, thank you for your message! It looks like this is a delivery update rather than a compatibility question. If you'd like to confirm whether a part fits your vehicle, please share your car's make
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ID: 1207008194202601220003216017 买家: - 账号: CL
Dear Customer, Thank you for your prompt reply. We have initiated a refund for your purchase, which should be processed within 24 hours. Please check your original payment account. If you have any further questions or concerns, please do not hesitate to contact us. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the buyer is discussing a refund, not compatibility.
建议回复: Hello, thank you for your message. Since this appears to be related to a refund request rather than a compatibility inquiry, we've processed your refund as noted. If you'd like to confirm part compati
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ID: 1207008194202601220003216013 买家: - 账号: CL
Yes, they are. Don't worry. We will ship it asap.
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Thanks for your message! To confirm compatibility, could you please share your vehicle's make, model, year, and engine (or VIN/OEM part number)? That way we can ensure the part fits perfectly before s
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ID: 1207008194202601220003215999 买家: - 账号: CL
Hi there, I'm sorry to inform you that this parcel has been returned to our warehouse due to damage to the item. The tracking information shows: *2026-01-21 15:54 Attempted Delivery – Delivery was attempted (unsuccessful). Item damaged. Awaiting assessment.* In this case, would you prefer a refund or a replacement? Looking forward to your reply. Best regards, KAKA Auto Parts
AI分析: No vehicle information or SKU fitment data is provided in the message; the inquiry concerns a damaged shipment, not part compatibility.
建议回复: Hi there, thank you for letting us know about the damaged parcel. We're sorry for the inconvenience! Since the item was damaged in transit, we'd be happy to send a replacement at no cost — or issue a
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ID: 1207008194202601220003215962 买家: - 账号: MC
Hi there. Thank you for your purchase. It says with your order: Buyer's vehicle: Hyundai i30 2012 GD Wagon 1.6 CRDi FWD Diesel 1.6L 4cyl 94kW D4FB 1582cc 94kW (Diesel) It doesn't fit for a 2012 model. Please double check the ad and confirm your order or cancel it. Best Regards
Hyundai i30 2012 GD Wagon 1.6 CRDi FWD Diesel 1.6L 4cyl 94kW 2012 Hyundai i30 GD
AI分析: Fitment data is unavailable for this SKU, and the buyer explicitly states the part does not fit their 2012 Hyundai i30 GD Wagon with the D4FB 1.6L CRDi diesel engine. Without verified compatibility in
建议回复: Hi there, thank you for reaching out — we sincerely apologize for the confusion. Since fitment details aren't currently available for this item, could you please share your vehicle's OEM part number o
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ID: 1207008194202601220003215941 买家: - 账号: MCN
We have noticed that you have selected an item intended for a 1998 Toyota Sienna LE Mini Passenger Van 5-Door 3.0L 2995CC V6 GAS DOHC Naturally Aspirated. Is this the correct vehicle for which you are purchasing the item? If yes, then the item not fit yours. We want to ensure that the item you have chosen is compatible with your vehicle. If there is any doubt about the fitment, please take a moment to confirm the details of your vehicle. This will help us avoid any issues once the item is shipped. We will hold off on shipping until we receive your confirmation.
for which you are purchasing the item? If yes, then the item
AI分析: The buyer message is ambiguous and appears to be a templated or auto-generated notice — it references a 1998 Toyota Sienna LE but then states 'the item not fit yours', without clarifying the buyer's a
建议回复: Hi there, thanks for reaching out! It looks like your message may have been auto-generated or contains placeholder text — we couldn’t confirm your vehicle’s exact make, model, year, or engine. To ensu
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ID: 1207008194202601220003215936 买家: - 账号: ZE
Ok, we will meet your need to cancel this order. Sorry, we don't have other size, just this one. Hope you can find it somewhere.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to determine.
建议回复: Hi there — thanks for your message! To help confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way we can verify com
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ID: 1207008194202601220003215926 买家: - 账号: AG
Here is the tracking number for the floor mat: NEXAU1030886710YQ http://www.pflogistics.com.au/
AI分析: No vehicle information (make, model, year, or engine) was provided in the buyer message, and no SKU fitment data is available to determine compatibility.
建议回复: Hi there! Thanks for sharing the tracking number. To confirm if the floor mats are compatible with your vehicle, could you please let us know your car's make, model, year, and engine/trim? Alternative
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ID: 1207008194202601220003215893 买家: - 账号: AG
Hi there. Sorry we sent them separately. Could you please wait extra days for the second parcel? Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message; the inquiry is about shipping logistics, not part compatibility.
建议回复: Hi there, thanks for your message! We'd be happy to accommodate your request — we'll hold off on processing the second parcel and await your confirmation before proceeding. Let us know if you need any
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ID: 1207008194202601210003215486 买家: - 账号: AG
Yes,it it come with the fuel filter inside the housing.
AI分析: No vehicle information or SKU fitment data is provided, making compatibility impossible to verify.
建议回复: Thanks for your message! To confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine size (or VIN/OEM part number if available)? That way I can check com
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ID: 1207008194202601210003215484 买家: - 账号: AG
Hi there. Sorry it is not the same one for your model. Best Regards
AI分析: No vehicle information or SKU fitment data is available to assess compatibility.
建议回复: Hi there, thanks for reaching out! To help confirm compatibility, could you please share your vehicle's make, model, year, and engine (or OEM part number/VIN)? That way we can verify the right part fo
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ID: 1207008194202601210003215480 买家: - 账号: AG
Thank you for waiting for it. We will refund $5 to you through original transaction. Best Regards
AI分析: No vehicle information or SKU fitment data is provided in the message or metadata, making compatibility assessment impossible.
建议回复: Hi there! Thanks for your message. To help confirm if this part fits your vehicle, could you please share your car's make, model, year, and engine (or VIN/OEM part number)? That way, I can verify comp
不确定 待处理
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